Packaging is the part of your product customers touch first. It decides whether the curry arrives hot, the salad arrives crisp, and the bag arrives dry. It is also a real cost on every single meal — so it is worth choosing deliberately.
What good packaging has to do
- Keep food at the right temperature for your longest round
- Stay sealed when a bag tips over on a bike
- Keep wet and dry apart so bread is not soggy
- Look good on arrival — customers eat with their eyes
- Fit your model — returnable for regular subscribers, single-use for one-off orders
The main options compared
| Option | Strengths | Weaknesses | Best for |
|---|---|---|---|
| Stainless steel (reusable) | Keeps heat, durable, premium, low waste | Needs collection, washing, and some go missing | Regular subscribers who return containers |
| Polypropylene (reusable) | Light, cheap, microwavable, sealable | Stains and scratches; needs replacing | Budget subscriptions |
| Compostable fibre (bagasse) | Single-use with a lower footprint | Can soften with wet dishes; costs more | One-off orders, dry or thick dishes |
| Aluminium with lids | Good heat retention, oven-safe | Not microwavable; single-use | Baked dishes, family portions |
| Glass (reusable) | Premium, microwavable, no staining | Heavy, breakable, needs a deposit | Premium meal-prep plans |
Reusable or single-use?
Reusable containers suit subscriptions well: the same customers every day means you can collect yesterday’s containers when you deliver today’s. The costs are washing, handling and losses. Some businesses charge a small deposit to encourage returns.
Single-use containers suit occasional customers and simplify operations, but cost you on every meal and create more waste.
Keeping food hot or cold
Containers alone rarely keep food at a safe temperature for a whole round. Use insulated bags or boxes, pack hot and cold items separately, and keep rounds short. In the UK, hot food held for service must stay at 63°C or above, and chilled food at 8°C or below. Test on your longest route: pack a meal, ride the round, and check it with a food thermometer.