What a tiffin business is, and who it suits
A tiffin business cooks home-style meals and delivers them to the same customers on a repeating schedule — lunch every weekday, dinner six nights a week, or all three meals. The name comes from the Indian stacked lunch box, but the model is the same as a meal-subscription or meal-prep service anywhere: regular customers, a planned menu, and deliveries in rounds rather than one trip per order.
That repetition is what makes the business work. You know roughly how many meals you will cook tomorrow, so you buy ingredients once, cook in batches and deliver in one planned round. It is also what makes it demanding: customers expect the meal every day, on time, at the same quality.
The three common models
- Home-based. You cook in your own kitchen for tens of customers, often neighbours, students or office workers nearby. Lowest cost to start; limited by your kitchen, and in some places not allowed for perishable meals (see licences below).
- Commercial kitchen. You rent or own a licensed kitchen and serve hundreds of subscribers with a small team and several riders.
- Cloud kitchen add-on. An existing delivery kitchen adds a subscription line for regular customers alongside its aggregator orders.
Test demand before you spend
The cheapest mistake is the one you make with ten customers instead of a hundred. Before buying equipment or packaging in bulk, prove that people nearby will pay for your food, every day, at your price.
- Pick a customer group you can reach. Students in a hostel, a few offices, an apartment complex, older people living alone, or families where both partners work. Each group has different meal times, price sensitivity and delivery needs.
- Look at who already serves them. Note their prices, menus and delivery times, and read their reviews for complaints you could fix.
- Sell a paid trial week. Offer a week of lunches to 10–20 people at your intended price. Free samples tell you people like free food; a paid week tells you they will buy.
- Ask the people who do not continue why. Price, taste, timing and portion size are the usual answers, and each is fixable.
Rule of thumb: if fewer than half of your trial customers continue into a second week, change the offer before you grow it.
Licences and registration, by country
Almost everywhere, selling food you cook requires registration with a food safety authority before you start. Rules differ by country and sometimes by city, so treat this section as a starting point and confirm with your local authority. This is general information, not legal advice.
India
Every food business needs an FSSAI registration or licence. Under the amendment notified in March 2026, from 1 April 2026 basic FSSAI registration covers businesses with annual turnover up to ₹1.5 crore (previously ₹12 lakh), which takes in most home and small commercial tiffin services. A state licence covers ₹1.5 crore to ₹50 crore, and a central licence applies above that. The same amendment made registrations and licences valid perpetually, removing periodic renewal.
GST registration becomes mandatory once your turnover crosses the threshold for services — ₹20 lakh a year in most states. Check with a chartered accountant, especially if you also sell through delivery aggregators.
United Kingdom
Register your food business with your local council at least 28 days before you start trading. Registration is free and cannot be refused, and it applies to home-based businesses too. Expect an inspection and a food hygiene rating.
You must also give allergen information for the 14 major allergens — available before the customer orders and again when the food is delivered.
United States
Rules are set by each state, and often by county. State "cottage food" laws let people sell some low-risk foods from a home kitchen, but they generally exclude perishable, temperature-controlled meals — which is most of what a tiffin or meal-prep business sells. A small number of states now allow some perishable foods from home under conditions, and some California counties permit microenterprise home kitchens.
Most meal businesses therefore work from a licensed commercial or shared ("commissary") kitchen, with a health department permit and a certified food manager.
Elsewhere
In the UAE, Canada, Australia and most other countries, you will need a business or trade licence and food safety approval from your municipality, council or health unit. Ask them specifically about preparing meals for delivery.
What it costs to start
Startup costs depend far more on your model than on your menu. A home-based start can be very lean; a commercial kitchen means rent, deposits and equipment. The table below is an illustrative budget for a small home-based start in India — prices vary widely by city, so use it as a checklist, not a quote.
| Item | Illustrative budget (India, home-based) | Notes |
|---|---|---|
| FSSAI basic registration | ₹100 a year | Government fee; agents charge extra to file for you |
| Containers and insulated bags for ~30 customers | ₹5,000–₹15,000 | Two sets of containers per customer if you collect and wash |
| Kitchen upgrades | ₹10,000–₹50,000 | Larger pots, an extra burner, fridge space |
| First month's ingredients | Depends on volume | Prepaid customers fund this — see below |
| Launch marketing | ₹3,000–₹10,000 | Flyers, a paid trial week, local ads |
| Software | ₹0 to start | WhatsApp and a spreadsheet work for a handful of customers |
The biggest cost you can avoid is working capital. If customers prepay — a week or a month in advance — their money buys the ingredients, rather than yours.
How to price a tiffin meal
Price from your costs, not from your competitor's menu. Work out the full cost of one delivered meal, then add the margin you need.
- Ingredients per meal. Cost a week of your actual menu, divide by the meals it made. Most tiffin kitchens aim for ingredients at roughly a third to two-fifths of the price.
- Packaging per meal. Container, lid, label, bag — or the washing and loss cost of reusable containers.
- Delivery per meal. Rider pay and fuel for the month, divided by meals delivered.
- Overheads per meal. Kitchen staff, rent, gas, power, software and marketing for the month, divided by meals.
- Margin. What is left must pay you and fund growth. If it is too thin, raise the price, cut a cost, or grow volume so overheads spread further.
Subscriptions let you price a little lower than one-off orders, because they bring predictable volume and prepayment. A small discount for customers who take two or more meals a day, or pay monthly, rewards exactly the behaviour you want.
A worked profit example
Here is the example our tiffin profit calculator starts with in rupees. Change any number there to see your own.
| Assumption | Value |
|---|---|
| Meals delivered per day | 100 |
| Delivery days per month | 26 |
| Price per meal | ₹120 |
| Ingredients per meal | ₹45 |
| Packaging per meal | ₹8 |
| Payment fees | 2% of revenue |
| Riders | 2 × ₹15,000 a month |
| Kitchen staff, rent, other | ₹30,000 + ₹20,000 + ₹5,000 a month |
The break-even point is the number to know. It tells you how many regular customers you need before the business pays for itself — and why keeping customers matters as much as finding them.
That gives monthly revenue of ₹3,12,000. Food and packaging cost ₹1,37,800, payment fees ₹6,240, riders ₹30,000, and staff, rent and other costs ₹55,000 — leaving a monthly profit of about ₹82,960, a 26.6% margin. Each meal contributes ₹64.60 after its own costs, so the kitchen covers its ₹85,000 of monthly fixed costs at about 51 meals a day. Below that it loses money; above it, most of every extra meal is profit.
Running the daily cycle
Every tiffin day repeats the same loop: orders close at a cutoff, the kitchen cooks to the count, meals are packed by delivery round, riders deliver, and payments and complaints are settled. Getting that loop right — clear cutoffs, planned rounds, good packaging — is the subject of our delivery operations guide.
Tools: when WhatsApp stops being enough
Most tiffin businesses start with WhatsApp, a spreadsheet and cash. That works for a handful of customers. It starts to break when the daily list takes an hour to build, payments slip, and a customer's "no lunch tomorrow" message gets missed and a meal is wasted.
- You rebuild the order list by hand every day
- You chase payments at the end of the month
- Skipped meals are cooked and thrown away
- Riders ask where to go next, or deliver in a poor order
- You cannot say quickly which meals or customers make you money
If three or more of those are true, software pays for itself. Our buyer's guide to tiffin software covers what to look for and what it should cost.
Your launch checklist
- A paid trial week with 10–20 customers
- Registration done — FSSAI, council, or health department
- Menu costed, price set, break-even known
- Cutoff times and delivery windows decided
- Packaging tested for leaks and heat on your longest route
- Payment in advance — weekly or monthly
- A simple way for customers to skip a day
- A plan for your first 50 customers (see the growth guide)